Terms of service

This website is operated by Aurugo. Throughout the site, the terms “we”, “us”, and “our” refer to Aurugo. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies referenced herein.

If you do not agree with these terms, please do not use our website or services.


Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are using the site under the supervision of a parent or legal guardian


Products and Services

  • All products listed on Aurugo are subject to availability

  • We reserve the right to limit quantities or discontinue products at any time

  • Product images are for illustrative purposes; actual products may vary slightly in color or appearance


Pricing and Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise

  • We reserve the right to change prices at any time without prior notice

  • Payments are processed securely through trusted third-party payment gateways

  • Aurugo does not store your payment information


Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud

  • In case of order cancellation, any payment made will be refunded to the original payment method


Shipping and Delivery

  • Delivery timelines are estimates and may vary due to logistical factors

  • Aurugo is not responsible for delays caused by courier services or unforeseen circumstances

  • Shipping details will be provided at checkout and via order confirmation


Returns and Refunds

Returns and refunds are governed by our Refund and Returns Policy, which forms part of these Terms of Service. Please review that policy for detailed information.


User Responsibilities

You agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Attempt to disrupt or interfere with the website’s security or functionality

  • Provide false or misleading information

We reserve the right to terminate access for violations of these terms.


Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Aurugo and protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.


Limitation of Liability

Aurugo shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses arising from misuse of the website or products

  • Delays or service interruptions beyond our reasonable control

Our liability, if any, shall be limited to the amount paid for the product.


Indemnification

You agree to indemnify and hold harmless Aurugo, its owners, employees, and partners from any claims or damages arising from your violation of these Terms of Service.


Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following changes constitutes acceptance of the updated terms.