Privacy policy

At Aurugo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you place an order or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment details (processed securely via third-party payment gateways)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding orders, returns, or support requests

  • Improve our website, services, and customer experience

  • Send promotional emails or offers (you may opt out at any time)

  • Prevent fraud and unauthorized transactions

Cookies

Aurugo uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand user behavior and website performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with:

  • Trusted service providers (payment gateways, shipping partners) for order fulfillment

  • Legal authorities if required by law or to protect our legal rights

All third parties are required to maintain the confidentiality of your information.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

Aurugo reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.